About Operations Manager

Welcome to the online help for Symantec Enterprise Vault Operations Manager.

Operations Manager is a Web application that makes remote monitoring of Enterprise Vault possible from any computer with Internet Explorer 6.0 or later.

You can use Operations Manager to monitor the following:

The status of Enterprise Vault services and tasks.
Performance counters for vault stores, disk space, memory, and processors.
The status of Exchange Server journal mailbox archiving targets, including item counts for Inbox, Archive Pending, and failed operations such as Failed DL Expansion.
The status of Domino Server journaling location archiving targets, including item counts for Inbox, Archive Pending, and failed operations.

If your Enterprise Vault Site is configured to use Roles Based Administration, the information you see in Operations Manager will be appropriate to your role.

Enterprise Vault includes a Monitoring agent on each Enterprise Vault server. The Monitoring agents collect monitoring data at scheduled intervals, typically every few minutes, and store it in the Enterprise Vault Monitoring database.

Operations Manager displays the most recent data collected by the Monitoring agents. It provides summary tables for at-a-glance status assessment, and detailed data to help to identify problems or bottlenecks. Status indicators warn when values breach configured thresholds.

From the Configuration page you can enable or disable monitoring, adjust the monitoring frequency of the Monitoring agents, and set the status indicator thresholds.

Operations Manager normally displays the data obtained when the Monitoring agents last monitored each Enterprise Vault server. However, there is a mechanism for performing an immediate status check on an Enterprise Vault server, if required.