Changing the Vault Service account

If you need to change the Vault Service account, this section describes how to proceed.

Before you change the account, ensure that the following apply:

For instructions on how to set permissions for the Vault Service account, see Enterprise Vault prerequisite software and settings in the Installing and Configuring manual.

Note:

Always use the Administration Console to specify a new password for the Vault Service account or to change the Vault Service account itself. Never use the Windows Services applet to edit the Log On details of an Enterprise Vault service.

To change the Vault Service account

  1. Start the Administration Console as the existing Vault Service account.

  2. In the Administration Console, open Directory Properties and click the Service Account tab.

  3. Change the Vault Service account details to reference the new account.

  4. Restart all Enterprise Vault services on all Enterprise Vault servers in the Enterprise Vault Site.