Using the Deployment Scanner

The Enterprise Vault Deployment Scanner is available from within the Administration Console. If there is a problem you are trying to solve you may find it useful to run the Deployment Scanner to analyze a server's environment. Additionally, if you call Symantec support you may be asked to run the Deployment Scanner.

To enable the Deployment Scanner

  1. Start the Administration Console on the server on which you want to run the Deployment Scanner. You cannot run the Deployment Scanner on a remote server.

  2. On the Tools menu, click Advanced Features to select it.

    Note that this setting is not remembered: it applies only to the current session of the Administration Console.

    You are now ready to run the Deployment Scanner.

To run the Deployment Scanner

  1. In the Administration Console, expand the Enterprise Vault site until the Enterprise Vault Servers container is visible.

  2. Expand the Enterprise Vault Servers container.

  3. Right-click the Enterprise Vault server on which you are running the Administration Console and, on the shortcut menu, click Deployment Scanner.

  4. Work through the Deployment Scanner wizard.

    The Deployment Scanner always saves a report in the Enterprise Vault Reports folder. Additionally, if you choose the option to gather support information, the report is also stored in the .CAB file with the gathered information, in the folder you select.