Restoring items for users

There may be occasions when you need to restore items on behalf of users. With suitable permissions, it is possible for you to restore items from any archive to any mailbox.

The account you use to retrieve the items must have the following features:

To restore an item on behalf of a user

  1. In the Vault Administration Console, display the properties of the archive that contains the item to restore.

  2. Click the Permissions tab, and then click Add.

  3. Add yourself to the list of users.

  4. Start the Enterprise Vault Web application, and log on to it as yourself.

  5. Click the Search Vault icon.

  6. On the Search Archive page, select the archive that contains the item you want to restore.

  7. Restore the item to the appropriate mailbox.