For problems with services, use the Vault Administration Console to change the level of tracing. When you are trying to diagnose a problem, set the tracing level higher.

For problems with clients, create a new DWORD value called Trace Level under the following registry key:

\HKEY_LOCAL_MACHINE
 \SOFTWARE 
  \KVS 
   \Enterprise Vault 
	\Directory

where the possible values for Trace Level are as follows: