Environment recovery procedure

If disaster occurs, follow these steps to recover an Enterprise Vault environment.

Note:

Unless otherwise stated, do not start any Enterprise Vault service until all the steps of this recovery procedure have been completed.

To recover an Enterprise Vault environment

  1. Restore file system backups.

  2. Restore SQL backups as follows:

    On the SQL Server that services the Enterprise Vault Directory service computer

    Restore the backups of the following databases:

    • EnterpriseVaultDirectory.

    • Master.

    • Msdb.

    On the SQL Server servicing the Enterprise Vault Storage service computer

    Restore the backups of the following databases:

    • All vault store databases. These will be named EVvault store name.

    • Master.

    • Msdb.

    On the SQL Server containing the Monitoring database

    Restore the backup of the Monitoring database.

    On the SQL Server containing the FSA Reporting database, if you have configured FSA Reporting

    Restore the backup of the FSA Reporting database.

  3. Restore vault store files to their original locations on the Storage service computer.

  4. Restore Indexing files to their original locations on the Indexing service computer.

  5. Restore Shopping files to their original locations on the Shopping service computer.

  6. Repeat Operations.

    Due to changes made since the last set of backups were done and because certain operations may not have completed before the system failure occurred, do the following:

    • Repeat archive operations done since the last set of daily backups were made.

    • Cancel all archive pending items from mailboxes.

  7. Use the facilities in the EVSVR command-line utility to verify the consistency of the information in your vault store partitions and databases, and repair any errors.

    See the Utilities manual for more information on this utility.