You can use the task report files to assist in troubleshooting PST migration failures. Each time a task runs, it creates a report and places it in the Reports folder, which is a subfolder of the Enterprise Vault program folder (normally C:\Program Files\Enterprise Vault\Reports). The report file name takes the following form:

If file sharing is not enabled on a user's computer, the PST Locator task is unable to search the registry or files on that computer. This results in errors such as the following in the report file:

** 18/07/2005 14:34:21 Hard disk search failure on DEMO : Failed to 
read registry to get list of drives : The network path was not 
found. **

** 18/07/2005 14:34:21 Registry search failure on DEMO : The network 
path was not found. **

This error is also reported if the Windows firewall is on. If the firewall is on, then you need to create an exception in Windows firewall for "File and Printer sharing", TCP port 139 and 445.

Note that Windows XP Service Pack 2 does not automatically enable file sharing unless the computer already has shares that were defined at the time of installation.