Performing an immediate status check

If required, you can perform an immediate status check on an Enterprise Vault server, in addition to the scheduled regular monitoring. For example, you may want to do this if the most recent set of data indicates a potential problem, and you want to investigate the current status.

Perform the following procedure on the server on which you require the immediate status check.

To perform an immediate status check

  1. Edit the configuration file MonitoringAgent.exe.config using a text editor such as Notepad. The configuration file is located in the Enterprise Vault installation folder (normally C:\Program Files\Enterprise Vault).

  2. Set the value of OperationsManagerMonitorObjectChannel to an appropriate available port number on the Enterprise Vault server.

  3. Ensure the value of ExposeMonitor is set to true.

  4. Stop and restart the Enterprise Vault Admin service, so that Enterprise Vault uses the new configuration settings.

  5. Open a Command Prompt window and change directory to the Enterprise Vault installation folder (normally C:\Program Files\Enterprise Vault).

  6. Force the status check by entering the command ForceMonitoringUtil.exe.

    Within a short time you should see the results of the status check in Operations Manager.

    For security reasons you should change the value of ExposeMonitor to false and then restart the Admin service after you have finished performing the immediate status check.