Starting Enterprise Vault services

After the upgrade installation on the active node you must start the Admin and Directory services.

To start the Directory service;

  1. Use VCS cluster administration tools to bring the Admin and Directory service resources online.

    Do not bring any other Enterprise Vault resources online.

  2. Wait for event 8576 to be logged in the Enterprise Vault event log:

    The Directory service has completed the automatic upgrade of the EnterpriseVaultDirectory Database

  3. Start the Admin service on all the Enterprise Vault servers in your environment, including servers in other Enterprise Vault sites that use the same Directory database.

    Note:

    Do not continue until all the Admin services have started.

  4. If you stopped the IIS Admin service before the installation, start any services that were stopped by this service.

  5. Use the cluster administration tools to bring all the Enterprise Vault services online.

  6. Test that the cluster failover works correctly for Enterprise Vault.