About exception states

An exception can be in one of the following states:

Requested	This state indicates that a requestor has requested or modified an exception.
Approved	This state indicates that an approver has approved the exception.
Request Clarification	This state indicates that the approver requires additional information about the exception.
In Review	This state indicates that the approver has the exception under consideration.
Deny	This state indicates that the approver has rejected the exception request.
Approval Overdue	This state indicates that the approver has performed no action on the exception request until the effective date of the exception.
Expired	This state indicates that the exception is now invalid. The system sets the status of an exception as expired when the current date has exceeded the expiration date of the exception. A requestor can set the status of an exception as expired at any time.

The exception workflow with reference to the exception states can be explained as follows:

A requestor requests an exception for a particular object. An exception request is created and the initial state is set to Requested.
An approver must then review the requested exception. The approver can go through the exception details and act in one of the following ways:
- The approver can set the exception state to In Review to show that the exception is under consideration.
- The approver may want more information regarding the exception. The Approver can then set the exception state to Request Clarification.
- The approver can review the exception details and approve the exception. The exception state is set to Approved.
- If the approver does not want to approve the exception request, the approver can set the exception state to Deny.
If the approver takes no action on the exception request until the specified effective date, then the system sets the state to Approval Overdue.
If the expiration date of the exception is reached, then the system sets the exception state to Expired. A requestor can also set the state to Expired if the exception is no longer required. An approver cannot set the exception state to Expired.