Configuring the exceptions settings

Configuring the exceptions settings is a system-wide setting that applies to all CCS users.

See About exceptions.

To configure the exceptions settings

  1. Go to Settings > General.

  2. In the General view, on the left panel, click Application Configuration > Exceptions.

  3. On the right panel, provide the following information:

    Expiration notification period

    Type the number of days before the expiration date when a notification must be sent.

    Run the exceptions update job at

    Select the time to schedule the exception management job.

    From address for exception details

    Type the email address from which the email notification is sent.