Configure messages for user roles

Use the Messages tab in the New User Role dialog box to specify the message groups you want to associate with this user role. Operators you assign to this role can view and perform permitted operations on messages that contain the message groups you assign to this role.

Operators can view messages from message groups not assigned to their user role, but cannot perform message operations on them. You can restrict an operator's view to just those message groups specified for this user role if you prefer.

Different user roles can permit access to the same message group but have different message operation permissions assigned to the message group. For example, one role could allow an operator to own, disown, and launch operator-initiated actions for all messages for a particular message group, but not allow the operator to acknowledge, change severity, or launch automatic actions again. Another operator could be assigned a different user role that permits all message operations for the same message group. If an operator is in two message groups, with two different permissions, the user is given the permissions and not restricted.

A default message group will be assigned to each role and cannot be removed from the list of message groups in the Messages tab. This default group allows you to grant permission to perform operations on messages that do not belong to any of the message groups assigned to this user role.

To configure messages for user roles

1. Open the User Roles dialog box if it is not already open.
   1. Select a node, service, or tool in the console tree.
   2. Click on the Configuration toolbar to open the User Role Configuration Editor and display the User Roles dialog box or right-click to open the shortcut menu and select Configure User Roles.
2. Click New to open the New User Role dialog box. The General tab displays by default.
3. Select the Messages tab.
4. Type the name of the message group you are creating in the Enter message group box or select from the list, which shows the available values for this message group. Click Add to add the message group to the Message Groups assigned this Role box. Message filters in the console and web console limit the message group length to 32 characters (the same length limit of the field in messages).
5. To set permissions for this message group, select the message group name. The Remove and Permissions buttons become available.
6. Click Permissions to open the Permitted Operations for Msg Group dialog box. The title of the dialog box reflects the name of the message group you selected.
7. Specify the permissions you want to associate with this message group and click OK to confirm your choices and close the Permitted Operations for Msg Group dialog box.
8. Click Apply to apply your changes.
9. Select the Policies tab to continue configuring this user role.