HP Operations Manager for Windows

Change status display mode

You can use the following methods to influence the display of status information in the console:

Disable user-specific status calculation

You can disable user-specific status calculation to ensure that all users see the same status for the services that are assigned to them. If user-specific status calculation is disabled, all users see the global service status, even if not all messages that contribute to that status are available to them.

A user's map view displays only the services that are assigned to the user through user roles. User roles also determine the nodes, and therefore the messages a user is responsible for. Because the status of the services in a user's map view is calculated based on the user's subordinate services and messages, it is user-specific. Another user with a different set of responsibilities may see a different status for the same services. If you want all users to see the same status for all assigned services, you can disable user-specific status calculation.

Note NOTE:
When you disable user-specific status calculation for services, you also change the way the status of node groups is calculated and displayed.

To disable user-specific status calculation

  1. In the console tree, right-click Operations Manager, and then click Configure Server.... The Server Configuration dialog box opens.
  2. Click Namespaces, and then click Status Engine. A list of values appears.
  3. Set the value for Enable user-specific status calculation to False.
  4. Click Apply, then OK to save your changes and close the dialog box.
  5. Restart the OvEpStatusEngine service.

Enable operational status calculation

Use operational status calculation to see how a service hierarchy would look if all owned messages were acknowledged; in other words, if the problems were solved.

The status of a service is determined by the status of its subordinate services and by the status of the messages for that service. In general, when you acknowledge all messages for a service, the status of the service changes to reflect the status of its subordinate services.

You can change the role of messages in status calculation by enabling operational status calculation. In operational status calculation, the ownership state of messages determines how the messages influence status calculation, so that owned messages are considered acknowledged and do not affect the severity status of a service.

Note NOTE:
Enabling operational status calculation affects all consoles that connect to that management server. Console users may not notice that operational status calculation is enabled because there is no visual indication in the console, only the behavior changes.

To enable operational status calculation

  1. In the console tree, right-click Operations Manager, and then click Configure Server.... The Server Configuration dialog box opens.
  2. Click Namespaces, and then click Status Engine. A list of values appears.
  3. Set the value for Show operational status to Global.
  4. Click Apply, then OK to save your changes and close the dialog box.
  5. Restart the OvEpStatusEngine service.

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