Add component service


Component services are the building blocks of your service hierarchy. They are the names and icons that you see in the service map view. In the service hierarchy example, DISK, CPU, Computer, Mail Server, and so on, are all service components.

  1. Open the Service Editor Click here for details.
  2. Select Add Service.
  3. Select the Service type. Selections you make here are listed under Services in the Service Editor main dialog box.
  4. If you want to see SPI service types in the Service Type list, check the box Show SPI Service Types.
  5. Indicate the Service hosting. Service hosting refers to the managed node on which the service runs. The managed node you select for Hosted On is the node where service actually resides. Some services are abstractions, which do not actually exist on any node. Such services are Virtual Services. After the service hosting is set for a service, it cannot be changed.
  6. Type a Display Name. This is the name that you will see in the service map view.

  7. Type a Service ID, a string that will uniquely identify this service within the context of the hosting node. This string is the key that maps messages to services. All messages which should be used to calculate the severity of this service must contain this service ID as a part of the message attributes. You can use a GUID to ensure that number is unique, though since GUIDs are somewhat difficult to work with, you can also use any string that you know is unique. See Design effective Service IDs, to learn more about options for creating service IDs.

    Note Note:
    Service IDs can contain a maximum of 2048 characters. Service IDs cannot contain the following characters: ' (apostrophe), " (inch mark), \ (backslash), ` (grave accent), ยด (acute accent).

    If you select the Hosted On option, when HPOM creates the new service ID, the unique ID of the node the service is hosted on is appended to the name you have assigned. For example, if you give your new service the service ID of "service1.testlab" HPOM will add to that name the unique ID of the node hosting the service. You can see this by selecting the new service in the service map and clicking Properties. In the General tab, the Service ID box displays the name you assigned plus the unique ID for the node.

    Caution CAUTION:
    Take care when assigning service IDs. After the ID is assigned, it cannot be changed. If you need to change a service ID, you must delete the component service and recreate it with the new ID.

  8. Type a Description for this component service. The description is only visible when you edit the service.
  9. Select Finish.

Note NOTE:
You can use cut-and-paste to move a component service if the new parent service type is identical to the old one.

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