Windows-service monitor default actions

You define a "Start" action, a "Continue" action, and an "End" action. A start action is triggered when a threshold is reached or a policy rule matched. Continue actions are carried out at each subsequent polling interval if the reset value is not reached. End actions are carried out after the threshold crosses the reset value.

NOTE:
Actions attached to Windows-service-monitor policies can make use of session variables, which are illustrated in the examples below and described in more detail in Policy variables.

The default actions which are defined for the Windows-service-monitor policies are:

Default Start Action
- Send a message to the active message browser: YES
- Message severity: CRITICAL
- Message key:
  <$NAME>:<$MSG_NODE_NAME>:<$MSG_OBJECT>:START
- Acknowledge message with message key:
  <$NAME>:<$MSG_NODE_NAME>:<$MSG_OBJECT>:<*>
- Message text:
  <$SESSION(SERVICEDISPLAYNAME)> is not <$SESSION(SERVICEMONITORSTATE)>. Current state is <$SESSION(SERVICECURRENTSTATE)>.
  
  For example: Service Telnet is not running. Current state is stopped.
- Operator-initiated action:
  <$SESSION(SERVICEACTION)>
Default Continue Action
No "continue" action is defined: do not start any "continue" action
Default End Action
- Send a message to the active message browser: YES
- Message severity: NORMAL
- Message key: <$NAME>:<$MSG_NODE_NAME>:<$MSG_OBJECT>:END
- Acknowledge message with message key:
  <$NAME>:<$MSG_NODE_NAME>:<$MSG_OBJECT>:<*>
- Message text:
  <$SESSION(SERVICEDISPLAYNAME)> is <$SESSION(SERVICEMONITORSTATE)>.
  
  For example: Service Telnet is running.

To set or change the default Windows-service-monitor actions

Create a new (or edit an existing) Windows-service-monitor policy.
Ensure that you select Services in the Monitoring drop-down menu in the Policy editor.
Click Defaults....
Type the details of default actions that you want to occur when the defined policy threshold is matched. For example, a policy typically sends a message when a threshold is reached (and even reset) and starts an action to solve the problem to which the message relates.
Click OK.

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