Forward messages to external services

HP Operations Manager can forward messages to external services. If Forward to trouble ticket is selected, HP Operations Manager forwards message parameters to a predefined external trouble ticket system when the message is received by the management server. HP Operations Manager does not provide trouble ticket services, but supports an interface to export event-specific details to an external trouble ticket service.

If Forward to notification service is selected, the message will trigger a configured notification service such as a beeper or paging service.

NOTE:
These functions are only available on UNIX management servers. To use this functionality, you must forward the message to an HP Operations Manager for UNIX management server. Refer to the HP Operations Manager for UNIX documentation for more information about this feature.