Browsing messages

HP Operations Manager for Windows provides two message browsers in which you can view messages that result from events occurring on managed nodes.

Active Messages: The active messages browser displays active (unacknowledged) messages that can be acted on by operators to resolve problems in the managed environment. Operators can review information about a selected message, display maps that show the root cause of a problem or services impacted by the problem, and take action to resolve problems and improve performance.

Acknowledged Messages: The acknowledged messages browser displays messages that have been acknowledged. Typically, a message is acknowledged when the problem that caused that message to appear has been resolved. As in the active messages browser, you can display maps that show the root cause of a problem or services impacted by the problem. You cannot launch any actions to correct the problem from this browser. If you need to perform tasks that are unavailable in the acknowledged messages browser, you can unacknowledge the message to move it back to the active messages browser. More options are available to you for problem resolution in the active messages browser.