To further troubleshoot a disk drive, or if you continue experiencing storage-related issues after running Diagnose, perform the following tasks:
A server power failure before the test, can also cause erroneous failures.
For troubleshooting procedures, see the HP ProLiant Servers Troubleshooting Guide located on the HP website.
To troubleshoot the backplane, controller, and cables, do the following:
If the backplane and drive cables have already been replaced, the problem may be a bad controller.
IMPORTANT: To minimize downtime, HP recommends that steps involving the reseating of drives and controllers be performed simultaneously. Perform steps involving multiple drive reseating, controller reseating, and cable inspection with the server powered off.