IMPORTANT: For Windows® 2008 SBS, click Cancel when the RSP tool is launched for the first time. RSP cannot be configured effectively when first launched because UAC is enabled. Disable UAC and then configure RSP
IMPORTANT: UAC (User Account Control) a security feature in Windows® 2008 SBS has to be disabled for effective use of the RSP tool.
RSP configures remote support for end point on pre-installed HP ProLiant 300 series systems running Windows® operating systems.
To enable communication with the CMS, RSP configures SNMP or WMI Services.
RSP launches automatically after you login for the first time after the operating system installation. If UAC is enabled, you might not be able to configure RSP effectively. You can cancel RSP configuration and re-launch the RSP tool.
To launch RSP: