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Support information

HP iLO Advanced Pack and HP iLO Advanced Pack for Blade System included with Insight Control suites and iLO Power Management Pack include one year of 24 x 7 HP Software Technical Support and Update Service. This service provides access to HP technical resources for help in resolving software implementation or operations problems. The service also provides access to software updates and reference manuals either in electronic form or on physical media as they are made available from HP.

HP offers product support and product updates to HP iLO Advanced and HP iLO Advanced Pack for Blade System customers in two ways:

HP also offers a number of additional software support services. Many are provided at no additional charge.