If all other options have not resolved
the problem, consider reconfiguring the system. Before you take
Weigh the projected downtime of a software
reload against the time spent troubleshooting intermittent
problems. It may be advantageous to start over by removing and
reinstalling the problem software, or in some cases by using the
System Erase Utility and reinstalling all system software.
Perform a backup before running the System Erase Utility. The
utility sets the system to its original factory state, deletes the
current hardware configuration information, including array setup
and disk partitioning, and erases all connected hard drives
completely. Refer to the instructions for using this utility.
Be sure the server has adequate resources
(processor speed, hard drive space, and memory) for the
Be sure the server ROM is current and the
configuration is correct.
Be sure you have printed records of all
troubleshooting information you have collected to this point.
Be sure you have two good backups before you
start. Test the backups using a backup utility.
Check the operating system and application
software resources to be sure you have the latest information.
If the last-known functioning configuration
does not work, try to recover the system with operating system
MicrosoftÂ® operating systems:
Windows Serverâ„˘ 2003Â—Automated System
Recovery Diskette. If the operating system was factory-installed,
Programs>Accessories>System Tools to access the
backup utility. Refer to the operating system documentation for
WindowsÂ® 2000Â—Emergency Repair Diskette.
If the operating system was factory-installed, click Start>Programs>System Tools to access the Emergency
Repair Disk Utility. Refer to the operating system documentation
for more information.
Novell NetWareÂ—Repair traditional volumes
with VREPAIR. On NetWare 5.X systems, repair NSS volumes with the
NSS menu command, and on NetWare 6 systems, repair NSS volumes
using the NSS/PoolVerify
command followed by the NSS/PoolRebuild command, if necessary.
Refer to the NetWare documentation for more information.
Caldera UnixWare and SCO OpenServer from
CalderaÂ—Emergency boot diskette. Refer to the Caldera UnixWare or
SCO OpenServer from Caldera documentation for more
Sun SolarisÂ—Device Configuration Assistant
boot diskette. Refer to the Solaris documentation for more
IBM OS/2Â—Power up the server from the
startup diskettes. Refer to the OS/2 documentation for more
LinuxÂ—Refer to the operating system
documentation for information.