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Modem does not answer an incoming call


  1. Enable the auto-answer option in the communications software.
  2. Be sure an answering machine is not answering the line before the modem is able to answer.
    1. Turn off the answering machine.


      Reconfigure the auto-answer option to respond in fewer rings than the answering machine.

    2. Restart the server, and then reattempt the connection.