Stuck tape issue

Action:

1. Manually press the Eject button. Allow up to 10 minutes for the tape to rewind and eject.
2. Perform a forced eject:
   1. Press and hold the Eject button for at least 10 seconds.
   2. Allow up to 10 minutes for the tape to rewind and eject. The green Ready LED should flash.
3. Power cycle the drive. Allow up to 10 minutes for the drive to become ready again.
4. Check for conflicts in backup software services.
5. Check the SCSI/HBA/Driver configuration of the drive.
6. Inspect media and cables, and discard any that are faulty or damaged.
7. Contact HP support.