What is customer self repair?
HP's customer self-repair program offers you the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you so that you can replace them. Using this program, you can replace parts at your own convenience.
A convenient, easy-to-use program:
For more information about HP's customer self-repair program, contact your local service provider. For the North American program, refer to the HP website.
Customer replaceable parts are identified in the following tables.