To change default global settings

1. On the DLO navigation bar, click Setup.

2. In the task pane, under Tool Tasks, click Options.

3. In the Properties pane, under Global Settings, click Options.

4. Set global options as follows:

   All Desktop Agents	Check All Desktop Agents to prevent all Desktop Agents from backing up data.
   Incremental backups of Outlook PST files	Check this box to prevent the incremental backup of Microsoft Outlook PST files for all users. See About using DLO to back up Outlook PST files incrementally.
   Incremental backups of Lotus Notes email files	Check this box to prevent the incremental backup of Lotus Notes files for all users. See Backing up Lotus Notes NSF files incrementally.
   Generate reports in PDF format	Click Generate reports in PDF format to have reports appear in pdf format if the Adobe Acrobat Reader is installed. If the reader is not installed, the reports appear in HTML format.
   Generate reports in HTML format	Click Generate reports in HTML format to have reports appear in html format.
   Time to delay Desktop Agent startup after user logs in	Check this option and enter the number of seconds to delay the start of the Desktop Agent after the user logs in. The Desktop Agent start is only delayed if this option is checked and the Desktop Agent is started from the startup menu.
   Desktop Agent low disk error threshold	Enter a percentage of available disk space. When there is less than this percentage of disk space available, the Desktop Agent stops writing to the desktop user data folder.
   Desktop Agent low disk warning threshold	Enter a percentage of available disk space. When there is less than this percentage of disk space available, a warning is issued.
   Desktop Agent low quota warning threshold	Enter a percentage of the desktop user data folder storage limit. If the available percentage of allocated disk space drops below this level, a warning is generated. For example, if the desktop user data folder is limited to 30 MB and the low quota warning threshold is set at 10%, a warning is generated when less than 3MB are available.

5. In the Properties pane, under Global Settings, click Desktop Agent Intervals.

6. Set the Desktop Agent Interval defaults as follows:

   How long to wait before retrying the backup of a previously busy file	Enter the number of minutes DLO waits before it retries the backup of previously busy file. If the wait time is reduced, Desktop Agent computers spend more CPU time and disk I/O trying to back up files if they are busy. If the time is set higher, files are backed up less frequently. The recommended default is 5 minutes.
   How long to wait before retrying the backup of a previously failed file	Enter the number of minutes to wait before retrying the backup of a file that previously failed to back up. If the wait time is reduced, computers spend more CPU time and disk I/O trying to back up files that previously failed to back up. If the time is increased, files are backed up less frequently. The recommended default is 60 minutes.
   How long to retain backups of files that have been removed from backup selections	Enter the number of days to retain backups of files that have been removed from backup selections. A longer retention time causes the files to be left on the server for a longer time. A shorter retention time provides more space in the backup folders, but reduces the time during which users can restore files that were removed from the backup selections. The recommended default is 30 days.
   Minimum time between history updates	Enter the number of minutes to wait between history updates. If there is a lot of activity, a reduced time between updates causes the computers to spend more CPU time and disk I/O to update history. A higher wait time reduces the frequency of history updates. The recommended default is 15 minutes.
   Minimum time between postings of the same alert	Enter the number of hours to wait between postings of the same alert. When there is a recurring alert, it shows up only once during the specified time interval. If the time is set too low, the alert log can fill up with multiple postings of the same alert. The recommended default is 24 hours.
   Minimum time between closing a job log and starting a new one	Enter the number of minutes to wait between closing a job log and starting a new one. When the time between job logs is reduced, more job logs appear. The recommended default is 30 minutes.
   Minimum time between maintenance cycles	Enter the number of minutes to wait between maintenance cycles. A lower time between maintenance cycles means more CPU time and disk I/O is spent conducting maintenance. Maintenance cycles remove obsolete files and folders. The recommended default is 1440 minutes, which is 24 hours.
   Minimum time between checking for changes to Lotus Notes email files	Enter the number of minutes between checks for changes to Lotus Notes files. A lower time results in more CPU time and disk I/O is used to determine if Lotus notes files have changed. The recommended default is 30 seconds.
   Time during which Desktop Agents randomly respond to restart requests	Enter the number of minutes during which the Desktop Agents will randomly respond to restart requests. When a large number of Desktop Agents are restarted, the Desktop Agents are restarted randomly over a specified period of time. This method prevents the potential for overloading DLO by starting a large number of Desktop Agents at the same time. The recommended default is 30 minutes.

7. In the Properties pane, under Global Settings, click User Activity Settings.

8. Set the User Activity Settings defaults as follows:

   Enable user activity restrictions	Check Enable user activity restrictions to determine how DLO performs tasks when users are interacting with their desktop computers. User activity is based on typing and mouse movement.
   Limit network bandwidth usage to	Enter the maximum network bandwidth that DLO will use when the user is interacting with the desktop computer.
   Restrictions will be removed when there has been no user activity for x seconds	Enter the number of seconds of user inactivity after which DLO will no longer restrict jobs.
   Maximum scanner items per second	Enter the maximum number of items that you want to be processed per second during a file system scan. File system scans occur on the following occasions: During the first backup of a desktop computer, After an abnormal system shutdown When the change journal is truncated. This setting reduces the impact of the scan on the desktop computer while the user is active.

9. In the Properties pane, under Global Settings, click LiveUpdate.

10. Set the LiveUpdate defaults as follows:

    Enable Desktop Agent scheduled automatic updates	Check Enable Desktop Agent scheduled automatic updates to turn on scheduled automatic updates.
    When checking for updates	Select one of the following: Automatically download and install all available Desktop Agent updates Only notify Desktop Agents of available updates (updates are not installed or downloaded)
    Frequency	Select one of the following as the frequency to use to check for updates: Once Daily Weekly Monthly
    Interval	Select the time to check for updates. The specific options that are available vary with the frequency selected.