Viewing properties of physical disks on a storage array

You can view properties for the physical disks in a storage array.

To view properties of physical disks on storage arrays

  1. On the navigation bar, click Devices.

  2. Expand Storage Arrays, and then select the storage array that you want to view.

  3. In the task pane, under General Tasks, click Properties.

  4. On the Physical Disks tab, view the following information:

    Enclosure

    Identifies the enclosure that the physical disk is in.

    Slot

    Identifies the slot that the physical disk occupies.

    Capacity

    The total amount of available disk space on the physical disk in this slot.

    State

    States are as follows:

    • Hot spare

      The physical disk is configured as a hot spare.

    • Configured

      The physical disk is configured for use with Backup Exec.

    • Configurable

      The physical disk is available for configuration so that Backup Exec can use it.

    • Unconfigurable

      The physical disk cannot be configured because it is in a bad state, or it has failed.

    • Allocated

      The physical disk is in the process of configuration.

    Status

    Values for hardware status are as follows:

    • OK

      The physical disk is online.

    • Offline

      The physical disk is offline. The virtual disks that use this physical disk may also be offline. Backup Exec cannot access them.

    • Failed

      The physical disk has failed. The virtual disks that use this physical disk may also fail. Backup Exec cannot access the virtual disks.

      If hot spares are configured, the virtual disk is automatically rebuilt. If your storage array does not support an automatic rebuild capability, you must use vendor tools to perform a manual rebuild of the virtual disks. Refer to your vendor documentation for the storage array for more information.

    To troubleshoot issues, refer to the vendor documentation and management software that are supplied with the storage array.

    Health

    Values for hardware health are as follows:

    • OK

      The physical disk is online.

    • Warning

      The physical disk may fail or produce errors, but it is currently operational.

    • Critical

      The physical disk may fail. You should replace the physical disk.

    To troubleshoot issues, refer to the vendor documentation and management software that are supplied with the storage array.