Configuring MAPI email for notification

You must have a MAPI-compliant email system such as Microsoft Exchange to receive alert notification messages using the MAPI notification method.

If you install Outlook after installing Backup Exec, you must stop and restart the Backup Exec services for MAPI email notification to work and in order to save the MAPI configuration settings.

To configure MAPI alert notification

  1. On the navigation bar, click Alerts.

  2. Click the Active Alerts tab.

  3. Under Notification Tasks in the task pane, click Configure email and pagers.

  4. Click the MAPI Configuration tab and select the appropriate options as follows:


    Select this check box to activate the notification method.

    Mail server name

    Type the name of the Exchange server. You must use an Exchange server to which the Backup Exec service account has access.

    See Changing Windows security.

    Mailbox name to send email from

    Type the mailbox from whom the notification message will be sent, for example, John Smith. The name appears in the From field in the message and does not require a full address.

    The Backup Exec services must be running under a domain account that has rights to the Exchange mailbox used for MAPI notification in order to save the MAPI configuration settings.

  5. Click OK.

More Information

Configuring recipients