Installing the Backup Exec Remote Administrator

The Backup Exec Remote Administrator allows you to administer the media server from a remote Windows server or workstation. To support the Remote Administrator, the media server requires that the Backup Exec system services must be running.

To install the Backup Exec Remote Administrator

  1. From the installation CD browser, select the option to install Symantec Backup Exec.

  2. Click Next to continue with the installation.

  3. Select I accept the terms of the license agreement, and then click Next.

  4. To install the Administration Console as a Remote Administrator, select Install Remote Administration Console only, and then click Next.

  5. Click Next to install the Backup Exec program files in the default directory, or click Change to select another directory for the installation, and then click Next.

  6. Click Install.

  7. Click Finish.

    The Remote Administrator is installed. You can begin using Backup Exec.

To run the Remote Administrator

  1. Click Start.

  2. Point to Programs, and then click Symantec Backup Exec for Windows Servers.

    If you are connecting to a remote administration console from a media server, from the Network menu, click Connect to Local Media Server to break the connection. Click Connect to Media Server to connect to another media server.

  3. Select the appropriate options as follows:


    Select the name of the media server or type the name of the server if you are running the Remote Administrator from a media server. The media server should appear in the list if the Backup Exec naming services are running on both machines.

    Each server in the domain that has Backup Exec installed automatically appears in the list box.

    Low speed connection (RAS)

    Select this option to minimize the amount of information initially retrieved from the media server to which you are connecting. When this option is selected, views such as the device and media views will not automatically be expanded when the Administration Console is loaded. This reduces the time required to connect to the remote media server. Information for each view is updated when the view is selected.

    This option is useful if you are connecting to the media server over a modem line.

    User name

    Type an administrator user name for the server to which you want to connect.

    You cannot log on to the remote administration console with a user name that has a blank password on Windows Server 2003/2008 and XP/Vista computers. You must configure Windows to allow blank passwords. Otherwise, the error message "Logon failure: user account restriction" appears. For more information, see your Windows documentation.


    Type the password.


    From the drop-down list, select the domain to which the user belongs, or type the appropriate domain name if it does not appear in the list.


    Click this to access the Backup Exec Services Manager to stop and start services or to set the logon credentials used to run the services.

    The status of the local services appear at the bottom of this dialog box. If you try to connect to a server and the connection fails, this dialog box displays the services status for the server you attempted to connect to.

  4. Click OK.

    The Administration Console connects to the services running on the media server. You should now be able to operate the media server as though you were running the Administration Console from there.

    You may be prompted for a user name and password to browse some network shares even if you are logged into the Remote Administrator computer under an account that is valid for those shares. Provide a domain-qualified user name and password when prompted (for example, domain1\howard).

    For workgroup accounts, when logging in between different workgroups, you can provide only a user ID when prompted, and leave the workgroup line blank.

More Information

Post-installation tasks