Bringing devices online after an unsafe device removal event in the SAN Shared Storage Option

If a device is in use by Backup Exec at the time of an unsafe device removal event, the device will go offline in Backup Exec.

To bring a device online after an unsafe device removal event

  1. Verify that no Backup Exec jobs are running in the SAN.

  2. If the library is online, but the drives are offline, use Backup Exec to initialize the library. If initializing the library brings the drives online, you have completed this procedure. If initializing the library does not bring the drives online, proceed to step 3.

  3. If the library is offline or if the drives are offline after initialization, stop all Backup Exec services and then restart them.

    If the device is not online, you may need to troubleshoot the device.

More Information

Hardware tips for the SAN Shared Storage Option