Backup Exec supports IDR of Citrix Metraframe 1.8, XPa, XPe, and XP computers with the following exceptions:

• IDR of a remote computer is not supported if Citrix is installed on the media server and drive C on the media server is remapped.

• If other drives on a Citrix computer were remapped prior to IDR, the drives must also be remapped during the IDR process before any files are restored.

  • If you selected Automated Recovery during the IDR process and selected a *.dr file, Backup Exec automatically remaps the drives.

  • If you selected Automated Recovery or Manual Recovery during the IDR process, but did not select a *.dr file, you must manually remap the drives.