You must create at least one partition on an
Enterprise Vault server before the Enterprise Vault server can
advertise itself to Backup Exec.
The EV Agent uses the Remote Agent to back up all
NTFS shares on a remote computer that contains Enterprise Vault
data. However, if the Remote Agent is not installed, the EV Agent
uses Microsoft's Common Internet File System (CIFS) to back up the
For a device or a filer
that does not support the Remote Agent, the EV Agent uses CIFS to
back up the data. Symantec recommends that you create separate
backup jobs when you want to do NDMP backups of Enterprise Vault
data. You may see a significant performance improvement of NDMP
backups with the Symantec Backup Exec NDMP Option.
You cannot back up
databases to devices that are attached to a computer on which the
Remote Media Agent for Linux Servers is installed.
You must use either the Enterprise Vault service
account or a Windows Domain account with administrative rights when
you configure Enterprise Vault backup or restore jobs.
To configure the
Enterprise Vault service account, see your Enterprise Vault
If the Enterprise Vault
backup or restore job fails with an access denied error, check the
account credentials that you use for the job.
You can find a list of compatible operating
systems, platforms, and applications at the following URL: