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Review the following requirements and notes before you use the EV Agent:
You must create at least one partition on an Enterprise Vault server before the Enterprise Vault server can advertise itself to Backup Exec.
The EV Agent uses the Remote Agent to back up all NTFS shares on a remote computer that contains Enterprise Vault data. However, if the Remote Agent is not installed, the EV Agent uses Microsoft's Common Internet File System (CIFS) to back up the data.
For a device or a filer that does not support the Remote Agent, the EV Agent uses CIFS to back up the data. Symantec recommends that you create separate backup jobs when you want to do NDMP backups of Enterprise Vault data. You may see a significant performance improvement of NDMP backups with the Symantec Backup Exec NDMP Option.
You cannot back up databases to devices that are attached to a computer on which the Remote Media Agent for Linux Servers is installed.
You must use either the Enterprise Vault service account or a Windows Domain account with administrative rights when you configure Enterprise Vault backup or restore jobs.
To configure the Enterprise Vault service account, see your Enterprise Vault documentation.
If the Enterprise Vault backup or restore job fails with an access denied error, check the account credentials that you use for the job.
You can find a list of compatible operating systems, platforms, and applications at the following URL: