About connecting from the Desktop Agent to the
media server
The Desktop Agent
communicates with the DLO database and services on the media server
during normal operation. When you use the Desktop Agent, you must
connect to the media server by using a domain account.
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Note:
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If
you connect to the media server with one set of credentials, and
then try to connect to the server with a different set of
credentials, authentication may fail. Restart the computer to
reconnect.
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When new information is
available for the Desktop Agent, the Desktop Agent receives a
notification of this new information and retrieves it. For example,
when settings or synchronized files change or if a software update
is available. The Desktop Agent and the media server do not contact
each other directly.
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Caution:
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If
you try to connect to a server using characters in the share name
that do not exist on the code page for the local system, the
connection fails. Code pages map character codes to individual
characters, and are typically specific to a language or group of
languages.
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