Recovering a damaged or corrupt media server

You can recover a damaged or corrupt media server. The media server stores the configuration database.

To recover a media server if a non-system disk fails or is otherwise corrupted

  1. Fix or replace the failed disk

  2. Restore the entire disk from the backup copy

  3. Restart the computer

To recover a media server if the hard drive fails or the media server computer needs to be replaced with a new computer

  1. Setup the computer with the operating system software. Be sure to use the same computer name as the failed media server.

  2. Install DLO on the new media server. Be sure to use the same version of DLO as was installed on the failed media server.

  3. Restore the DLO database files, overwriting the database files created when DLO was installed. The default database path is C:\Program Files\Symantec\Backup Exec\Data.

  4. Restart the computer