Uninstalling the Remote Agent for Macintosh Systems

The Remote Agent for Macintosh Systems installer is capable of uninstalling the agent from both local and remote Macintosh computers.

To uninstall the Remote Agent for Macintosh Systems on the Macintosh computer

  1. At a Macintosh computer, place the Backup Exec for Windows Servers CD in a CD-ROM drive.

  2. Logon to the target computer with Admin privileges.

  3. Navigate to Remote Agent for Macintosh Systems uninstaller on the Backup Exec CD using the following path:

    <device_name>/RAMS/<device_name>/uninstallrams
    
  4. At the command prompt, type the following command:

    ./uninstallrams

  5. Enter the name of a Macintosh computer or computers from which to uninstall the Remote Agent and press Enter. When entering multiple computer names, use spaces between each name.

  6. Press Enter after the Remote Agent package check completes successfully.

  7. Press Enter when prompted, Are you sure that you want to uninstall RALUS packages from <computer name>? [y,n,q] <y>.

    The uninstall begins. A message appears stating the removal process has completed successfully, after the uninstaller finishes.

  8. Press Enter.

    The uninstallation summary, and uninstallrams log files are saved to the following locations on the Macintosh computer:

    Uninstallation summary:

    /opt/VRTS/install/logs/uninstallrams<summary file 
    number>.summary
    

    Uninstallrams log:

    /opt/VRTS/install/logs/uninstallrams<summary file 
    number>.log
    

    After the log files are saved, the Remote Agent uninstall is complete.

More Information

Manually starting the Remote Agent for Macintosh Systems daemon

Manually stopping the Remote Agent for Macintosh Systems daemon